We use world-class courier companies like DHL and FedEx to ship products.
We offer free worldwide shipping for all orders over USD150 (or equivalent in your currency).
For orders under USD150, the following shipping costs apply:
USA: USD15
Taiwan: NTD280
Hong Kong: HKD77
Japan: JPY500
Europe: EUR12
UK: GBP10
China: CNY65
Australia: AUD20
New Zealand: NZD22
Canada: CAD18
Vietnam: ₫350,000
Rest of the World: USD20
Your order is expected to be shipped within 1-2 business days.
Please note that our logistics partners work according to Japanese Standard Time and on Japanese business days.
Our customers typically receive their orders within 5-7 business days of shipping.
For more detailed estimated shipping days, please refer below.
Most East Asian countries and North America : 4-5 business days
Rest of the world : 5-7 business days
*If the order was placed over a weekend, it will be processed the next business day, so it may take 1-2 more days to reach you.
You will receive a tracking number in the confirmation email sent at shipment.
we ship on a DDP (Delivery Duty Paid) basis, which means that all custom duties are included in the product price. There may be instances in which additional taxes need to be paid.
Any such additional taxes will be calculated according to your specific address and itemized at checkout.
We regret to inform our customers that MARUZEKI is unable to ship to the countries below at this time.
Please note that due to the situation in Ukraine, all international shipments to Russia are temporarily suspended until further notice.